Recent Water Damage Posts

Water Damage Can Lead to Mold Growth. SERVPRO® of Ascension Parish Can Help

1/25/2024 (Permalink)

SERVPRO technician in PPE doing mold remediation work that was caused by water damage SERVPRO technician doing mold remediation work

Water damage is more than just a nuisance; it can lead to serious and long-lasting consequences if not addressed promptly and effectively. One of the most common and concerning issues that can arise from water damage is mold growth. Understanding the connection between water damage and mold is crucial for homeowners and business owners. In this blog post, we'll explore how water damage can lead to mold growth and how SERVPRO of Ascension Parish can help mitigate these risks.

The Link Between Water Damage and Mold Growth

Mold is a type of fungus that thrives in damp and humid environments. When water damage occurs, whether from a burst pipe, flooding, or a leaky roof, it introduces excess moisture into your property. This excess moisture creates the perfect breeding ground for mold spores to flourish.

Here's how water damage can lead to mold growth:

  1. Excess Moisture: Water damage introduces moisture into areas of your home or business that are usually dry. Mold spores are naturally present in the air, and when they come into contact with the increased moisture, they can begin to grow and multiply.

  2. Organic Materials: Mold requires organic materials to feed on, such as wood, drywall, paper, and even dust. These materials are commonly found in homes and commercial buildings. Water-damaged areas provide both moisture and a food source for mold.

  3. Time: Given the right conditions, mold can start to grow within 24 to 48 hours after water damage occurs. This rapid growth means that prompt action is essential to prevent mold infestations from taking hold.

How SERVPRO of Ascension Parish Can Help

At SERVPRO of Ascension Parish, we specialize in water damage restoration and mold remediation. Our team of experts is trained and equipped to handle the entire process, from water extraction and drying to mold removal and prevention. Here's how we can help:

  1. Rapid Response: We offer 24/7 emergency services, ensuring that we arrive promptly to assess the water damage and start the mitigation process. Swift action is essential to prevent mold growth.

  2. Thorough Assessment: Our technicians conduct a thorough inspection to identify all areas affected by water damage, including hidden moisture that can contribute to mold growth.

  3. Professional Drying: We use advanced drying equipment and techniques to remove excess moisture from your property. This helps create an environment where mold is less likely to thrive.

  4. Mold Remediation: If mold is already present, we employ industry-best practices for mold remediation. This includes safely removing mold-infested materials, cleaning and disinfecting affected areas, and preventing future mold growth.

  5. Preventative Measures: To minimize the risk of mold returning, we take preventative measures by addressing the root causes of water damage and ensuring your property is thoroughly dry.

Don't let water damage lead to mold growth in your Ascension Parish home or business. Contact SERVPRO of Ascension Parish at the first sign of water damage to ensure a swift and effective restoration process. Our experienced team is here to help you protect your property and maintain a healthy indoor environment.

Dealing with Water Damage from Ruptured Pipes: A Guide by SERVPRO®

1/4/2024 (Permalink)

SERPRO equipment being used to handle a broken pipe in a bathroom SERVPRO water damage equipment in the field

Water damage from ruptured pipes can be a homeowner's nightmare, leading to property damage, mold growth, and significant repair costs. Handling this type of water damage requires swift and effective action to mitigate the extent of the damage. In this blog post, SERVPRO® offers a guide on how to handle water damage caused by ruptured pipes in your home.

Step 1: Turn Off the Water Supply

The first step when you discover a ruptured pipe is to shut off the main water supply to your home. This action will stop the flow of water into your property, preventing further damage.

Step 2: Turn Off Electricity

If the water damage has affected electrical outlets, fixtures, or appliances, it's essential to turn off the electricity to the affected area to avoid electrical hazards. If you're unsure how to do this safely, contact an electrician for assistance.

Step 3: Assess the Extent of Damage

Carefully assess the extent of the water damage. Check for visible signs of damage such as soaked carpets, wet drywall, and standing water. Identify the source of the rupture and whether it's a hot or cold water pipe.

Step 4: Remove Excess Water

Using a wet-dry vacuum or mop, begin removing excess water from the affected area. The faster you can remove standing water, the better chance you have of preventing further damage and mold growth.

Step 5: Ventilation and Dehumidification

Open windows and doors to improve ventilation and help dry the affected area. You can also use dehumidifiers to reduce excess moisture in the air.

Step 6: Salvage Valuables and Contents

If there are valuables or personal belongings in the affected area, remove them to a dry, safe location to prevent further damage.

Step 7: Contact SERVPRO®

Ruptured pipe water damage can quickly escalate into a more significant issue, including mold growth and structural damage. Contact SERVPRO® for professional water damage restoration services. Our experienced team has the expertise and equipment to handle the situation effectively.

Step 8: Document the Damage

Before starting any restoration work, document the damage by taking photos and making notes. This documentation may be helpful for insurance claims.

Step 9: Begin Drying and Restoration

SERVPRO® technicians will assess the extent of the damage and develop a customized plan for drying and restoration. This process includes removing damaged materials, drying affected areas, and addressing any mold or microbial growth.

Step 10: Prevent Future Ruptures

After the restoration is complete, it's essential to take steps to prevent future pipe ruptures. This may involve inspecting and maintaining your plumbing system, insulating pipes in cold weather, and addressing any known issues promptly.

Why Trust SERVPRO®:

SERVPRO® specializes in water damage restoration, including damage caused by ruptured pipes. Our team is available 24/7 to respond quickly to water damage emergencies. We use advanced equipment and techniques to ensure your property is restored to its pre-damage condition, making it "Like it never even happened."

Don't let water damage from ruptured pipes overwhelm you. Follow these steps, and remember that SERVPRO® is here to help you through the restoration process, ensuring your home is returned to its optimal condition.

The dangers of flooding in Acension Parish, LA and how we can help

12/27/2023 (Permalink)

SERVPRO equipment being deployed to dry water from flooding SERVPRO drying equipment in use

Flooding is a formidable force of nature, and for residents of Ascension Parish, LA, it's a real and present danger. Whether caused by heavy rains, hurricane-related storm surges, or sudden downpours, the risk of flooding in this region is substantial. In this blog post, we at SERVPRO® aim to shed light on the perils of flooding in Ascension Parish and explain how our expert team can provide assistance when water damage strikes.

The Dangers of Flooding in Ascension Parish:

  1. Property Devastation: Floodwaters have the power to wreak havoc on homes and businesses, leading to structural damage, the loss of personal belongings, and the compromise of building integrity.

  2. Health Risks: Floodwaters often carry harmful contaminants and pathogens, posing a risk to the health of individuals who come into contact with them.

  3. Mold Menace: Standing water and excess moisture create ideal conditions for mold growth, which can proliferate rapidly if not addressed promptly.

  4. Forced Evacuations: Flooding can necessitate the evacuation of residents, resulting in temporary displacement, emotional distress, and the need for emergency shelter.

  5. Infrastructure Damage: Floods can harm roads, bridges, and utilities, disrupting transportation and essential services.

How SERVPRO Can Provide Assistance:

  1. Rapid Emergency Response: Our SERVPRO team is available 24/7 to respond to flood-related emergencies. We swiftly assess the situation and take immediate steps to minimize damage.

  2. Water Extraction and Drying: Utilizing state-of-the-art equipment, we remove standing water and comprehensively dry affected areas, preventing further damage and mitigating the risk of mold growth.

  3. Mold Remediation: If mold becomes a concern, we possess the expertise and resources to safely and effectively remediate it, ensuring a clean and healthy environment.

  4. Contents Restoration: Our professional content restoration services allow us to salvage and restore personal belongings damaged by flooding.

  5. Structural Repairs: Our SERVPRO team can repair and restore the structural integrity of your property, from drywall replacement to complete reconstruction.

  6. Professional Cleaning: We thoroughly clean and disinfect flood-affected areas, eliminating contaminants and ensuring a safe and healthy environment.

  7. Insurance Coordination: Working closely with your insurance company, we streamline the claims process to help you receive the coverage you deserve.

Preventing Flooding in Ascension Parish:

While SERVPRO® excels in flood damage restoration, it's also essential to take proactive measures to safeguard your property:

  1. Elevation: Consider elevating your home or business above the base flood elevation to reduce the risk of flood damage.

  2. Flood Barriers: Explore flood barrier installation or floodproofing measures to keep water at bay.

  3. Clear Drainage Systems: Ensure that drainage systems, including gutters and storm drains, are free of debris to enable proper water flow.

  4. Flood Insurance: Investing in flood insurance is a prudent step to protect your property and possessions against flood-related losses.

  5. Stay Informed: Stay informed about weather alerts and flood warnings in your area to take timely precautions.

At SERVPRO, we recognize the dangers of flooding in Ascension Parish, and we are dedicated to assisting our community during these challenging times. Whether you're grappling with the aftermath of a flood or looking for ways to safeguard your property, you can rely on us to be your trusted partner. We're here to help you restore your property and your peace of mind.

For more useful information on flooding and water damage Click Here

Restoring Baton Rouge's Rich Legacy: SERVPRO's Water Damage Expertise in the Red Stick City

11/7/2023 (Permalink)

Male SERVPRO employee inspecting for water damage SERVPRO Expert finding all the moisture in the walls

In the heart of Baton Rouge, Louisiana, where the Mississippi River flows and the echoes of history resonate, water damage can be a homeowner's unexpected challenge. Whether it's a sudden downpour, a plumbing mishap, or a roof leak, the impact of water damage can be truly disheartening. Fortunately, Baton Rouge has a dedicated team ready to help, no matter the size of the job – SERVPRO®.

Local Insight and Expertise:

  • In Baton Rouge, local insight is invaluable. Our SERVPRO team knows the city like the back of our hands. We understand the local climate, common sources of water damage, and the most effective strategies to address them. We're not just a restoration team; we're your neighbors who appreciate Baton Rouge's rich heritage.

Skilled Professionals Rooted in Baton Rouge:

  • Baton Rouge's dynamic blend of history and modernity requires specialized expertise. Our team consists of skilled professionals who call Baton Rouge home. They're trained and certified to serve our city effectively, ensuring that we can handle any size job with precision and care.

Advanced Equipment for Every Baton Rouge Challenge:

  • Baton Rouge's diverse weather patterns demand adaptability. We're equipped with state-of-the-art tools, including advanced moisture meters and powerful dehumidifiers, to address water damage effectively, regardless of the challenge.

Initial Assessment for Tailored Solutions:

  • Understanding Baton Rouge's unique climate and potential sources of water damage, we begin with a comprehensive assessment. We evaluate the extent of the damage, whether it's caused by local storms, flooding, or internal issues.

Safety as a Community Priority:

  • Safety is paramount in our city. Whether we're tackling a small residential issue or a significant job, we immediately shut off electricity and gas to protect our team and our neighbors.

Efficient Water Extraction for Baton Rouge Residents:

  • Baton Rouge residents can trust us to swiftly remove standing water. We understand the importance of quick action, especially during stormy seasons, no matter the size of the water intrusion.

Thorough Moisture Detection:

  • Baton Rouge's humid climate can create hidden moisture pockets. We employ advanced moisture detection equipment to ensure every corner is covered, regardless of the job's size.

Respect for Your Belongings in Baton Rouge:

  • We treat furniture, cherished items, and valuables with care, regardless of the size of the job. Baton Rouge's rich cultural tapestry deserves nothing less.

Community-Based Mold Prevention:

  • Baton Rouge's warm and humid climate makes mold prevention vital. We take all necessary steps to control humidity and ensure thorough drying, no matter the scale of the water damage.

Dehumidification and Structural Drying in Baton Rouge:

  • In a city that values its history and modernity, we use dehumidifiers and specialized drying equipment to reduce moisture levels and restore building materials, regardless of the challenge.

Cleanliness and Sanitization in Baton Rouge: - Baton Rouge residents can count on our commitment to cleanliness. Whether it's a small residential issue or a larger commercial challenge, we disinfect all affected areas, preventing mold and bacteria growth and maintaining a healthy living environment.

Preservation and Restoration in Baton Rouge: - Baton Rouge's rich history and architectural heritage deserve preservation. Whether it's a small residential issue or a significant commercial crisis, our restoration process ensures damaged structures and materials are repaired or replaced, preserving the city's unique character.

A Focus on Community in Baton Rouge: - In Baton Rouge, we're not just a service provider; we're your neighbors. Our commitment to our vibrant community means we maintain open lines of communication with property owners, ensuring that clients are informed about our progress, any adjustments, and what to expect, regardless of the job's size.

Final Inspection in the Spirit of Baton Rouge: - We complete our work with a final inspection to ensure that all water damage has been addressed, and our community is safe and habitable, no matter the size of the challenge.

Serving Baton Rouge, we understand the unique spirit of the city. Whether it's a minor residential issue or a significant community crisis, our SERVPRO team feels deeply connected to Baton Rouge and is committed to preserving its rich history and vibrant life. We're not just a restoration team; we're part of your community, your friends, and your support system. In Baton Rouge, we're here to ensure that the city's legacy remains vibrant and welcoming to all who call it home.

Navigating the Waters: SERVPRO's Expert Water Damage Restoration in Ascension Parish

10/25/2023 (Permalink)

SERVPRO technician monitoring a water damage site SERVPRO experts place, and monitor, water damage in local home.

Ascension Parish, with its rich culture and close-knit communities, is a gem in the heart of Louisiana. Like any area, it is not immune to the challenges posed by water damage. When homes and businesses find themselves in the grip of water's destructive power, SERVPRO® of Ascension Parish is the beacon of restoration and recovery that residents trust.

Why Choose SERVPRO of Ascension Parish?

1. Local Dedication, National Strength: As a part of the Ascension Parish community, we understand the unique water damage challenges of this region. We bring a personal touch, backed by the resources of SERVPRO’s nationwide network.

2. 24/7 Emergency Service: Water damage doesn't adhere to a 9-to-5 schedule, and neither do we. Our team is ready to respond at a moment's notice, day or night, ensuring that help is on the way when you need it most.

3. Advanced Technology and Techniques: We are equipped with the most innovative water extraction, drying, and restoration technology, ensuring effective and efficient recovery from water damage.

4. Full-Spectrum Restoration Services: From the initial assessment to the final touches of restoration, SERVPRO of Ascension Parish manages the entire process, providing a seamless and stress-free experience for our clients.

Our Water Damage Restoration Journey

1. Immediate Response: When you reach out to SERVPRO of Ascension Parish, you initiate a rapid response. We are on call 24/7, ready to dispatch a team to your location.

2. Thorough Inspection and Damage Assessment: Upon arrival, our trained technicians conduct a comprehensive inspection to gauge the extent of the water damage and devise a customized restoration plan.

3. Efficient Water Removal: Using state-of-the-art pumps and vacuums, we swiftly remove the majority of the water from your property, mitigating further damage.

4. Drying and Dehumidification: Even after the visible water is gone, moisture lingers. Our advanced drying equipment targets these hidden pockets of moisture, ensuring a thorough dry-out.

5. Cleaning, Sanitizing, and Odor Removal: Water damage can leave behind odors and potential contaminants. Our team meticulously cleans, sanitizes, and deodorizes your property and belongings.

6. Restoration and Repair: From minor repairs like replacing carpeting to major reconstruction work, we are committed to bringing your property back to its pre-water damage condition.

Water damage can be a daunting challenge, but with SERVPRO of Ascension Parish, you have a dedicated partner in restoration. We are committed to providing swift, effective, and compassionate service, ensuring that when water damage strikes, we are ready to make it "Like it never even happened." Trust in SERVPRO of Ascension Parish to restore not just your property, but also your peace of mind.

Flood Damages Can Be Reduced When You Understand The Top Causes Of It.

10/9/2023 (Permalink)

Water damage dried out of local residence After a home in Ascension Parish was flooded, our water damage experts came in to dry and restore the property.

Flooding is very common in Louisiana, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home from the outside.

Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of bathrooms and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Our experts come in to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at today!

Water Damage and the HOA....who is responsible?

6/2/2022 (Permalink)

HOA HOA and water damage at SERVPRO of Ascension Parish

With so many HOA's now it can sometimes be difficult in sorting out who is responsible for the damage when it comes to water damage in an HOA controlled property so lets look at some of the facts and help you figure out where you stand on the issue. 

How do we allot responsibilty in the event of a water damage? 

When it comes to condominiums and apartments the common practice is that the tenant is responsible for the interior of the home or "...from the paint inward." and the HOA is responsible for the exterior "...from the paint outward". The questions begin to arise when a water damage started from the exterior and then permeated inward to the interior as a result of a building failure in the exterior...who holds blame here is the common questions. 

Often times the water damage can get extensively worse do to the time taken by the HOA and unit owner to discuss, bicker and point fingers neither willing to take responsibility. In this crucial time the damage expands exponentially and could potentially cause microbial growth and extensive secondary damage. 

Step 1.) Read the Contract 

When you originally got into the agreement there was a large amount of paperwork that was signed and agreed upon by both parties. Often times the answers to these disputes lie in the paperwork and responsible parties are clearly labeled and defined based on type and severity of damage. Typically the responsibility will fall on the party responsible for the exterior, especially if negligence in plumbing and roofing maitenance can be proved. 

Step 2.) Identify the Problem 

Often times in these situations the answer may come down to a technicality or a bylaw so it is imperative that you discover the source of the water damage as quickly as possible and then document it with both picture and possibly video evidence. Regardless of who is at fault it is much easier to identify the source of the damage earlier rather than later. The sooner there is an identified source and an action plan to resolve that issue is in place the better for all parties. It shows the insurance company that regardless of fault every effort was made to minimize and mitigate the level of damage. 

3.) Let Your HOA Know ASAP 

In situations like this it is imperative that the HOA is told about the problem quickly and clearly. It is the responsibility of the unit owner to inform and communicate as soon as possible so that the HOA has enough time to respond and mobilize for the water damage. You can never assume how they will respond so it is always in the best interest of all involved if communication is swift and clear and make sure to document that comunication as well. 

4.) File an Insurance Claim 

regardless of who is at fault, once the source is found and once responsibility is given to either party an insurance claim needs to be filed immediately. Insurance companies frown heavily on late claim reports. Let the insurance company know and invite them to send an adjuster ASAP so that all due diligence is handled quickly and effectively. 

If you have any further questions please feel free to contact SERVPRO of Ascension Parish at (225)753-3434 so that we can help you anytime 24/7/365

6 Signs That Indicate Water Damage

11/1/2021 (Permalink)

Signs of Water Damage in Ascension Parish Ascension Parish Water Damage Signs

When it comes to most expensive disasters to a home or business Water Damage can absolutely be one of the highest on that list. Water damage untreated and undetected can lead to microbial growth, mold spore development, major structural damage and eventually severe health effects for the inhabitants of that property. Today in this blog we are going to talk about 6 different signs that may indicate the presence of water damage in the walls and the need for remediation or restoration on the property.

Many homeowners in South Louisiana have been through many major storms and major hurricanes over the years and they have a good idea of how to spot water damage and early trouble before it becomes a major problem. On the other hand many people may have no idea about water damage and the problems that it can cause.

The 6 Signs That Indicate Water Damage In Your Walls

When it comes to water damage inside your property there are usually a number of clues that indicate as much pretty early on in the water intrusion, in this blog we are going to discuss 6 of them that should send up red flags to a homeowners or property manager that there is moisture inside the walls and something going on that needs to be addressed fairly quickly. Many of these signs may be very noticeable to the common person unless you know what to look for and specifically what you are looking at. Some of the more common things that can pop up and indicate a problem are thing like cracks in the grout, drywall softness or cracking, nail pops, obvious structural damage, buckled cailings, buckled floors and very distinct moldy smells are all very common signals that there is an absolute moisture issue somewhere on the property. The secret is to know exactly what to look for so that you can get to work on addressing the small things which may lead to bigger things in the walls behind, the floors below or the ceilings above and with these discoveries the opportunity to hopefully nop it in the bud and mitigate any further damage.

  • Bubbles in the paint on the wall.

The first major sign that moisture has found its way into your walls and into your home is the presence of bubbling under or around various patches of affected paint or peeling paint areas. When paint begins to bubble it is usually a sign of water buildup behind that paint in the drywall that forces the paint to expand and grow and in turn bubble. When the water collects in these spaces and crevices it pushes the paint outward and begins the bubbling process due to water collection. You never know how much water is actually behind these bubbles so we do not condone you popping these bubbles until a professional is onsite who can clean up the water safely and effectively.

  • Walls and Door Casings Warping

When doors, door casings and walls begin to warp inside a property it usually an indicator of excessive moisture somewhere. Warping tends to occur when water gets inside the wood, wood frames and walls and begins expanding. When drywall gets wet it begins expanding and this excessive pressure can in turn warp and ruin the doors and door frames making it hard to open and close the doors. This problem can often lead to more extensive structural damage as time goes on.

  • Softened, Cracked and Warped Drywall

Softened drywall is an often-overlooked indicator of more serious problems. Moisture and water that get behind the wall cause the backside of the drywall to soften and even become mushy. Look for soft spots or wet spots in the drywall and gently press into them. If the drywall depresses, there is most likely water damage.

  • The Presence of Microbials, Mildew and Mold on your walls

Mold growth can form quickly when moisture is consistently present in the air. It’s not always easily detected, but if visible, mold can present itself in many different colors, including black, green, or blue. When mold is present, you might also see condensation or water stains that are darker than the rest of the wall. This could mean the water damage is worse than you think.

  • Wet, Musty or Mildewed Odors

A musty smell is an easy alert that something is amiss. The distinct smell can let you know about hidden water damage that your eyes cannot see. Follow your nose to locate the affected wall and look for any water leakage around the area. If you are unable to locate the water damage yourself, that doesn’t mean it’s not there.

  • Higher than Normal Water Bills

If all else fails – follow the money. An unexpected increase in a home water bill can be a big red flag that a hidden leak may be wreaking havoc on your home. Pay attention to your water bills each month, so you notice any discrepancies. A water bill increasing unexpectedly could mean hidden water damage in walls.

Water Damage in Walls Can Lead to Very Serious Structural Damage if Left Untreated

Water damage isn’t a one-size-fits-all situation. The damage can occur in numerous ways, including heavy rain, leaking or burst pipes, etc. And the water damage cleanup is also unique to each house and its structural problems. How long the water leak goes undetected can have an effect on how much water damage you’ll have to deal with and what kind of repair costs you might expect.

Each situation involving water damage can be different, but the signs aren’t as unique and, unfortunately, are often missed. If left unaddressed, the problem will only worsen, and cost more money and time with repair work.

What Do You Do If You Detect Water/Moisture In Your Walls?

Knowing what to look for is the first step, but what do you do when you suspect or even find water damage in your walls? You should reach out to professionals immediately to help with water mitigation and any serious damage. Putting it off or trying to handle the water damage yourself can lead to bigger problems. It doesn’t take long for a small leak to become a more serious problem.

At SERVPRO of Ascension Parish our professional technicians are on call 24/7 to help with any water damage needs. Our experts work efficiently and effectively to find the source and address the problem. Don’t hesitate, contact us today at (225) 753-3434

Sewage Backup Can Shut Down Your Business FAST!!!

10/29/2021 (Permalink)

Sewage Backup in Ascension Parish Ascension Parish Sewage Backup

A sewage backup at your business or residence is no laughing matter and can be a very serious health and safety situation as well for everyone on the property. Of all the different types of water damage out there a sewage leak is one of the most difficult, dangerous and hazardous to all involved. According to the CDC (Center for Disease Control) raw sewage can pose some very serious health effects to people due to the presence of such things as Giardia, Legionella and many other toxic compounds that can pose potential serious health effects.

Anyone experiencing a sewage backup in their home, business or facility should call a professional cleaning and restoration company like SERVPRO of Ascension Parish. When it comes to a water loss involving sewage we recommend that ONLY professionals try to clean it up due to the inherent risk of health and safety due to the nature of the water loss.

Sewage is classified as what category of water loss?

All sweage backups, sewage leaks and sewage spills are considered to be category 3 water damage, category 3 water is considered black water due to the danger of the contaminates found inside the water and the risk they propose to anyone in the general vicinity of the loss. Category 3 water or black water is widely considered to be the most dangerous and most harmful category of water and the one that presents the most inherent risk to the techs and clients onsite.

How can you catch Sewage Backup early?

When it comes to sewage backup the first sign of problems is actually not visual in nature. The first sign of a sewage backup is actually the smell that is emitted from the plumbing system. The gases within the sewage well up and expand and begin releasing fumes that are a tell tale sign that sewage backup is on the way. Once the backup becomes visual with black water it can look very different depending on the situation. Most sewage back up will come out in the form of dark murky water with a very unpleasant odor. This black water is very dangerous and can impose severe health effects if contact is made and can even cause some health effects from breathing the fumes in at the site.

The Where, Why and How of Sewage Backups

Sewage backups mainly occur in areas that have a high number and proximity to sewage lines like bathrooms, basements, kitchens and laundry rooms. These locations have the highest probability of a black water backup due to the presence of the lines in their spaces. There are a variety of different reasons for sewage backups including blockage in the cities main sanitary line, old sewer pipes, tree roots.

Category 3 / Sewage Cleanup Services

If you are someone you know is experiencing a black water or sewage back-up please call the professionals to clean it up. These things can be dangerous and can cause severe health effects. SERVPRO of East Baton Rouge can handle all of your Emergency Services when it comes to category 3 water cleanup scenarios. Give us a call at (225)753-3434.

Does My Flood Insurance Cover This????

10/18/2021 (Permalink)

Flood Coverage in Ascension Parish Ascension Parish Flood Coverage

We often here statements very similar to this after many storms and major hurricanes and it is important to know the details of your policy long before you are dealing with the damage from a storm. Flood insurance coverage is absolutely one of the most misunderstood claims in the insurance industry, hands down. It really comes down to two simple questions for the customer:

  • What actually defines a Flood?
  • What defines my coverage?

Know your Flood Limits and Know What Is Not Covered?

When it comes to groundwater in the basement of home you are almost never covered, at least not in most general policies. The Insurance companies claim that it is not covered because if it were it would dramatically raise the premiums on everybody and insurance would not be able to be offered. Makes sure your rain spouts are in good working order and use sandbags because you can never go wrong doing your best to protect your property.

Flood coverage almost never even begins until it reaches the first floor of your residence. Flooded basements are almost never covered and if they are the policy is very expensive. I many cases FEMA flood coverage will come through as a supplemental form of coverage in the form of a government assistance program and this can help customer out a lot with damage and restoration charges but before this can happen a geographical disaster must first be declared by the state or region.

If water enters the home from a basement surface drain or a sump pump failure you must have a specific insurance that covers those failures otherwise it will not be covered. If you have these coverages they are often in the $5,000 - $10,000 range and if you have a large area affected this may not cover much of the damage.

If there is a leak in the form of a leaky faucet, toilet or leaking shower your insurance often times will not cover these losses. The insurance companies claim these losses as event which fall under the terms “sudden and incidental.” In the eyes of the insurance company many of these losses are related to maintenance issues and were easily preventable by the owner. If you have any other questions or concerns please give us a call at SERVPRO of Ascension Parish at (225)753-3434

What is Category 3 Water and how does it affect my home?

10/11/2021 (Permalink)

Water Categories Category 3 Water in East Baton Rouge

What is CAT 3 Water? This is a very common questions that we hear from our customers and clients especially following a major flood, storm or hurricane. The word CAT is short for category and there are 3 different types when it comes to water inside of a home, business or structure that we focus on. Category 1 water is originated from a sanitary or potable water source and does not pose a substantial risk if humans are exposed to it, otherwise known as clean water. Examples of category 1 water is water from water supply lines, melting snow or ice, rainwater, toilet tanks and toilet bowls without contaminants. In the case of a category 1 water damage a restoration company can realistically salvage and dry any of the affected materials including carpet, drywall, carpet padding, hard wood flooring and other porous building materials.

Category 2 water contains a significant amount of contamination and may actually cause illness or infection if exposed to it. Category 2 water can potentially contain unsafe levels of various bacteria, viruses or mold and nutrients for the microorganism and other contaminants, otherwise known as grey water. Examples of Category 2 water are washing machine / dishwasher overflow, aquariums, damaged water beds, urine filled toilet bowls and hydrostatic pressure seepage from foundation slabs. Most building materials that are affected by category 2 water should be removed and the open spaces should be HEPA-VAC’ed and cleaned with anti-microbial solutions to disinfect the affected materials.

Category 3 water is widely referred to as black water. The IICRC defines Category 3 water damage as water that is “grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents that can cause significant adverse reactions to humans if contacted or consumed”.  Some examples of Category 3 water are sewage of any type, seawater, waste line back flows that originate beyond the trap, rising waters from river or streams and wind driven rain from hurricanes / tropical storms. All affected building materials including insulation, carpet, carpet padding, cushions, hard wood floors and laminate flooring from a category 3 water intrusion should be removed from the property due to contamination.

I hope this blog helped you understand the difference between the major categories of water and most importantly the dangers inherent in the classification of Category 3 water. Category 3 water is potentially harmful for you and your family and should only be handled and remediated by restoration professionals. If you have any questions or needs for our remediation services please contact SERVPRO of East Baton Rouge at (225)753-3434.

How to Clean Surface Mold and Mildew in your Home

10/11/2021 (Permalink)

Surface Mold and Mildew in Ascension Parish Bathroom Mold and Mildew in Ascension Parish

If you live in South Louisiana you definitely know a thing or two about mold and mildew. The subtropical climate of south Louisiana has a very high humidity level and lots of rain, storms and hurricanes. Due to these and other factors many of our homes and businesses can be victim to various levels of water intrusion through failed roofing, flood waters, wind driven rain and a many other factors. These water intrusions create moisture and wetness inside of our homes and this can often result in different types of mold/mildew that we find in our homes. I am going to teach you how to clean light surface mold, anything other than light surface mold or mildew should be handled by a professional. There are very dangerous mold spores and those should not be handled or dealt with by anyone other than a licensed mold specialist. If you need a higher level of service for this issue please call us at SERVPRO of East Baton Rouge at (225)753-3434.

We are going to discuss light surface mold that can be found in grout lines, behind cabinets or even on AC vents. If you are from South Louisiana you have seen this type of growth and discoloration many times in your life and it can be both scary and daunting to figure out how to clean and remove it. The first thing you should do when you identify these types of surface mold is turn off the HVAC system so that it doesn’t spread mold spores throughout the property. Then you should wear an N95 Mask and gloves before proceeding with the cleaning and removal process. Once you have donned you safety equipment you can create a mixture of 1 Quart of Water, ½ cup of Bleach and a small amount of detergent. When it comes to mold remediation the bleach is used to kill the mold and the detergent is used to lift the mold or mildew off of the surface so that you can clean and remove it properly from the affected areas. If the mold or mildew does not disappear after spray down and clean then reapply the solution and utilize light scrubbing / agitation to remove the mold or mildew from the affected area.

When you are finished clean up the entire area with the solution and throw away any rags or paper towels used in the cleanup process. Make sure when you throw these items away that they are placed in an individual trash bag and sealed or tied so as not to allow the affected materials to be removed from the bags. If you observe a more serious mold or a larger quantity of mold other than light surface mold/mildew please make sure that you contact a professional immediately and seal off the area until the arrive. Any large mold areas or dark mold areas should be handled by licensed professionals.

When it comes to those bigger jobs let the professionals remove mold and mildew from your home or business. At SERVPRO of East Baton Rouge our industry-leading training, certifications and experience allow us to offer a guarantee for our cleanup services. We use the highest level of mold removal training to help you get back in your home - fast. Callus today at (225)753-3434 if you have any further questions.

Signs of Water Damage

4/23/2021 (Permalink)

Water damage can be very detrimental to your home or business

The longer you wait after having water damage the more damage you are causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off, you may need to contact a plumber in your area. Once this is completed, you will want to call the professional here at SERVPRO® of Ascension Parish. No matter how big or small, we will be able to help get it under control. Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Ascension Parish.

Common Plumbing Issues In Older Apartment Complexes

4/23/2021 (Permalink)

4 Common Plumbing Repairs Needed in Older Apartment Complexes

Older apartment complexes are sometimes notorious for the complexity and obsolescence of their plumbing systems. It's just a fact of life for landlords. Therefore, it takes a bit of ingenuity to manage some of these antiquated systems. For example, units constructed in the time period of the 1970s to the 1990s sometimes still contain polybutylene piping, a material that has grown so out of favor in the plumbing industry that it is no longer recognized in building codes. Here are four common plumbing issues landlords of older rental units may need to face.

1. Clogged Drains. Since this can result in water backing up and flowing onto the floor, it should be addressed fairly quickly. Options for clearing a clogged drain include using a drain snake, employing a plunger, cleaning out the drain trap, and using a chemical cleaner.

2. Blocked Toilets. The methods for clearing a clogged toilet are similar for those fixing a clogged drain. However, since this could involve the overflow of contaminated water, the services of a reputable water remediation company should be considered if raw sewage spills out onto the floor.

3. Poor Plumbing Designs. This often involves the use of improper materials for pipes, such as polybutylene. If not replaced, this type of piping can result in burst pipes and extensive water damage. Poor design can also refer to the actual physical configuration of the pipes and might include an excessive number of twists and turns and elbow joints that impede water flow.

4. Damaged Discharge Lines. This refers to the lines that lead away from the property and join the municipal water lines. Over time, these lines not only age and weaken, but they also are vulnerable to damage from tree roots and other obstructions.
Some plumbing issues in older units are easier to fix, while others, such as the presence of polybutylene pipes, require major renovations. The services of a water restoration company can be a big help with water damage.

Water Damage Detection

10/1/2020 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Ascension Parish, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Clean Water Damage: What to Do

10/1/2020 (Permalink)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Water Damage? Now what?

8/11/2020 (Permalink)

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Ascension Parish is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 225-663-8877. 

How the Pros Handle Water Damage

6/15/2020 (Permalink)

When it comes to flooding, no source or type of this disaster is fun to deal with. Cleanup can be expensive, time-consuming and stressful. Sewer cleanup is an even more daunting task. The consequences of a backed-up sewer can be severe. The good news is that if you hire the right professional sewage remediation team, you can get your house back to normal.

Your Immediate Steps

Floodwater is divided into three categories: Category 1, Category 2 and Category 3. The first type is from a clean water source, while the second may come from leaking appliances. Categories 1 and 2 won't be fatal; however, category 3 water, or black water, can be lethal because it contains hazardous materials, including human waste. If you have a sewer backup at home, do the following:

  • Get everyone safely out of your home.
  • Do not come into contact with the water.
  • Call a company that specializes in sewer cleanup.

Removal

Professional crews in Ascension Parish will come to your home and assess the damage. The technicians have the proper safety gear and equipment to remove all sewer water from your property. The team will use industrial-strength extraction machines to suck up standing water and water from saturated areas such as carpet and furniture.

Drying

Whether from a flooded toilet or a broken sewage pipe, the presence of water can encourage mold growth. After removing the water, the technicians will completely dry the area with high-powered fans so there is no moisture in your home.

Sanitizing

It is not enough to dry floors, walls, ceilings, and furniture. The cleanup company will disinfect all surfaces and materials to kill all bacteria and harmful substances. The final part of the sewer cleanup process is to rebuild and restore any damaged materials such as drywall and flooring.
If you have black water in your house, make sure you leave the sewer cleanup to the pros. You can count on these crews to use their skills and experience to make your home safe once more.

What to do AFTER a Water Damage

9/3/2019 (Permalink)

SERVPRO logo with living room furniture under water Water Loss

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.

Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated.

Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you...

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers if safe from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

When the storm rolls out, we roll in!

8/29/2019 (Permalink)

SERVPRO Logo stating we respond faster to any disaster Faster to Any Size Disaster

SERVPRO of Ascension Parish and our response team details:

Storm Response

When the storm is a major event, you need more comprehensive restoration support. SERVPRO of Ascesnion Parish is “Ready for whatever happens.”

Time is Money

As the leader in water damage restoration, SERVPRO of Ascension Parish knows fast mitigation is the key to limiting business interruption. With an unmatched national footprint of over 1,500 Franchises nationwide, SERVPRO® is faster to any size disaster and can be on-site within a few hours to help reduce the future damage water can cause. We have the right equipment, procedures, man power and training to help ensure the structure is dry the first time, saving you time and money. Our goal is always to get you and your business back up and running as fast as possible. 

Storm Teams

SERVPRO of Ascension Parish is ready to mobilize at any location in the event of flooding or storm damage. We have a history of traveling to disaster areas in Texas, Kentucky, Florida and North Carolina to assist those in need. 

If you or your business suffer interruption from a disaster, call on the industry leaders at SERVPRO of Ascension Parish at 225-663-8877.

Restoration Company vs. Contractor

7/29/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family friend local contractor or Water Restoration Company?

What is the difference?

There are many differences between Contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO of Ascension Parish is certified in drying water damage to IICRC industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO of Ascension Parish average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Ascension Parish you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.

Where to look for Water Damage

7/29/2019 (Permalink)

Flooding is very common in Louisiana, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home from the outside.

Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of bathrooms and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call SERVPRO of Ascension Parish at 225-663-8877 to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Ascension Parish Today at 225-663-8877.

Can my Carpets be Saved?

7/17/2019 (Permalink)

One of the most common questions asked after flooding or a water damage is, "Do my carpet have to be replaced?" After your home or business has been affected by water, you'll need to handle some repairs and assessments before you can determine whether the carpet can stay.

Step One: Contact a Professional

There are many reasons to work with a restoration professional immediately. These experts have the equipment best suited to facilitating a quick and comprehensive recovery from flooding. In many cases, your insurance company may prefer that you work with professionals and may not provide coverage if you didn't respond to the pipe break appropriately. Water damage restoration professionals can provide you with expert advice concerning water exposure to your home and furnishings. 

Step Two: Consider the Length of Exposure

If the materials and furnishings in your home have been wet for more than 72 hours, it is probably best to replace porous items. For example, any padding under your flooring could be harboring mold spores. It is very difficult to thoroughly dry and clean padding, so it will also need to be replaced. 

Step Three: Identify the Type of Flood Water

Did the water come from an interior pipe or did it back up from the sewage system? If the water came from a clean water source, such as a kitchen sink, there's much less risk than if contaminated water affected your home. If you aren't certain in your assessment of the type of water, ask a qualified professional for testing. 

Step Four: Carefully Weigh Your Options

As restoration options are presented to you, consider time, inconvenience, cost, and safety. For example, if you have to replace the padding, you may need to spend a lot of time carefully removing the carpet so that you don't damage it. Before you handle either, you'll need to be sure you aren't exposing your home or family to mold and contaminants.

We are available to provide answers and advice. It's generally best to call us immediately after discovering your home/business has been affected by water. SERVPRO of Ascension Parish 225-753-3434

Our Process - The Water Damage

5/24/2019 (Permalink)

Most of us in our lifetime will never deal with a water damage in our home. Of course that is not true for everyone. If you are one of those that has dealt with or are dealing with a water damage our teams take a very structured approach to ensure we get your home to preloss condition as quickly as possible. Our process is broken up into several phases and steps that take us through the entire process from the initial visit to final billing to the insurance carrier. 

Phase 1 consists of Project Initiation this is the initial meeting with the customer explaining our process and taking our required photos and measurements. Following this we move over to Phase 2 which is our Project Plan. This is where our crews collect moisture readings and compile a plan of action. If any necessary approvals are needed our crew would,during this phase, reach out to an insurance adjuster and obtain those additional approvals. Phase 3 then consists of actually performing the plan that was put in place by the water crew chief. The final phase it the project close out. At this phase our crew chief does a final walkthrough with our customer and ensures the job is satisfactory. 

If you ever experience a water loss please call the team at SERVPRO of Ascension Parish at 225-663-8877 to assist. 

What To Do Until Help Arrives

8/21/2018 (Permalink)

STOP....WAIT....

These Emergency Tips will assist you in taking the proper action until your SERVPRO of East Baton Rouge professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for a water damage from a clean water loss.

DOs

  • Call SERVPRO of East Baton Rouge immediately at (225)753-3434.
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletops items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wooden blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

DON'Ts

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TV's or other appliances while standing on wet carpets of floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today 225-663-8877

Handling Contaminated Water

8/21/2018 (Permalink)

What to do when exposed to contaminated water?

These Emergency Tips will assist you in taking the proper action until SERVPRO of Ascension Parish professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for Water damage from Contaminated Water.

DOs 

  • Call SERVPRO of Ascension Parish immediately at (225) 663-8877.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today 225-663-8877

Ascension Parish 24 Hour Emergency Water Damage Service

6/19/2018 (Permalink)

SERVPRO of Ascension Parish is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Ascension Parish has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect from SERVPRO of Ascension Parish

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today – 225-663-8877

Floods: What you should keep in mind

6/19/2018 (Permalink)

With the recent devastation caused by Hurricanes Harvey and Irma, it has most of us thinking about what we would do if were in the situation that we needed to evacuate our homes because a hurricane was hitting our streets. What would we do if we came home and our house had been destroyed by flooding? What would we do if we suddenly have no clothes, food, or any of the appliances that we’ve come so accustomed to using?

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and “slip and fall” hazards are some of the most prevalent concerns.
  • Only do activities safe for you to perform
  • Wet materials can be VERY heavy. Be careful!

Our staff is highly trained in property damage restoration. We are water removal and cleanup specialists and are ready to service your Lubbock home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

SERVPRO® of Ascension Parish specializes in restoring contents damaged water. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We can’t imagine what the people in the Houston area along with the entire state of Florida are going through – but we want to help. Though the storms are over, donations are still needed. Please text HARVEY to 90999 to donate to the American Red Cross. You are also able to donate to both hurricane relief funds on their website: www.redcross.org.

Give us a call today 225-663-8877

SERVPRO of Ascension Parish is an IICRC Certified Firm

5/24/2018 (Permalink)

IICRC Certified

SERVPRO of Ascension Parish is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you know the equipment that is used to clean up water damage?

5/7/2018 (Permalink)

"Like it never even happened"

Having the right people and a plan is important for any job. Another deciding factor to getting the job done correctly, quickly, and professionally is having the right equipment. We will take a look at the equipment that is used in cleaning up a water restoration job.

SERVPRO® understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERVPRO® Franchise Professionals will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and personal property effectively.

Psychrometrics

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO® Franchise Professional to create the proper atmosphere for more efficient drying. Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. Restoration professionals must establish an environment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the SERVPRO® Franchise Professional to monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO® Franchise Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

  • Extractors are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO® Franchise Professionals use two types of dehumidifiers:

  • Refrigerant Dehumidifiers work similarly to air conditioners.
  • Desiccant Dehumidifiers use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Have a Question? 
Call Us Today – (225) 663-8877

Emergency Tips for Water Damage from Contaminated Water

6/16/2017 (Permalink)

These Emergency Tips will assist you in taking the proper action until SERVPRO of Ascension Parish professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for Water damage from Contaminated Water.

DOs 

  • Call SERVPRO of Ascension immediately at (225) 663-8877.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (225)663-8877

SERVPRO of Ascension Parish is an IICRC Certified Firm

6/6/2017 (Permalink)

SERVPRO of Ascension Parish is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us Today – (225) 663-8877

Faster to your Ascension Parish Water Damage Event

3/31/2017 (Permalink)

SERVPRO of Ascension provides 24 hour fire and water damage restoration service in Ascension Parish.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Ascension Parish arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 225-663-8877

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Ascension Parish for 24 hour Emergency Services

3/31/2017 (Permalink)

SERVPRO of Ascension is available 24/7 for immediate service day or night!

SERVPRO of Ascension provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Ascension Parish. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us at 225-663-8877

Whether your Ascension Parish home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. 

Residential Cleaning and Restoration Services

  • Water Removal and Dehumidification
  • Fire Damage Restoration
  • Mold Mitigation and Remediation
  • Smoke and Soot Cleanup
  • Move Outs and Contents Restoration
  • Contents Claim Inventory Service
  • Odor Identification and Deodorization
  • Catastrophic Storm Response
  • Air Ducts and HVAC Cleaning Services
  • Building/Reconstruction Services

The professionals at SERVPRO of Ascension Parish are committed to providing fire and water clean up and restoration services, as well as top-quality professional cleaning services for your entire home. 

About SERVPRO of Ascension Parish

SERVPRO of Ascension Parish specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions? Call us at 225-663-8877